SMICONSULT

Business Strategy • Transformation • Operations • Organizational Development

Meet Michael Ertelt

Senior Business Professional | Business Consultant | Entrepreneur

SMICONSULT was founded by Michael Ertelt, a Senior Business Professional, Business Consultant and Entrepreneur with more than 25 years of business consulting experience, complemented by international management and entrepreneurial experience.

Michael’s career has developed across operational management, leadership roles, business consulting and entrepreneurship. Having worked across business functions, industries and international business environments, he developed the ability to rapidly understand how organizations operate, identify what matters most and translate strategy into practical action.

His experience spans business development, customer relationship management, sales, marketing, operations, supply chain and logistics, organizational development and technology-related business environments. Rather than viewing these areas in isolation, Michael brings an end-to-end business perspective that helps connect customer and market insight, strategy, people, processes and operations.

This cross-functional perspective enables him to work across organizational levels, bring different functions and stakeholders together and support organizations from analysis and decision-making through practical implementation—not simply provide recommendations.

Michael works closely with business owners, leaders and management teams to develop practical solutions tailored to each organization’s objectives, culture and business reality. His consulting approach combines strategic thinking with collaboration, hands-on implementation support and a clear focus on measurable business value.

His consulting philosophy remains simple:

 

Understanding the business comes before changing the business.

SMICONSULT infographic illustrating how broad consulting, management and entrepreneurial experience creates an end-to-end business perspective that connects insight, strategy, operations and people to deliver measurable business value.
SMICONSULT consulting areas covering business strategy, business development and transformation, customer experience and CRM, commercial excellence, organizational development, operations, supply chain and logistics, and leadership advisory.
SMICONSULT consulting approach: Understand, Analyze, Align, Implement and Improve to turn business understanding into practical, measurable results.

Selected Industries

Experience across multiple industries creates transferable business insight rather than industry-specific thinking.

Working across multiple industries has provided SMICONSULT with a broad business perspective. Rather than applying industry-specific templates, proven business practices and practical experience are adapted to each organization’s unique objectives, operating environment and strategic priorities.

    • Pharmaceuticals & Healthcare
    • Consumer Products
    • E-Commerce
    • Logistics & Supply Chain
    • Energy & Technology
    • Consulting & Professional Services

Our Approach

SMICONSULT consulting philosophy infographic illustrating a practical business consulting approach based on understanding organizations, collaboration, implementation support and measurable business value.

Let's Start the Conversation

Every successful engagement starts with understanding your business.